START YOUR JOURNEY
We are here to answer your questions and guide you through every step of your transformation. Reach out to us for a confidential medical assessment.
Wholecares is an international medical tourism facilitator dedicated to coordinating your healthcare journey, with seamless communication, airport transfers arranged by the partner clinic, and access to board-certified specialists at internationally accredited partner hospitals.
LOCATIONS
Based in the United Kingdom
Treatments at accredited partner hospitals in Istanbul, Turkey
SOCIAL
Instagram: @wholecares
What Happens After You Contact Us?
Your inquiry is answered personally by a dedicated Patient Care Coordinator - not a chatbot, not a call center. Here is exactly what to expect:
- Free Medical Assessment (24-48 hours): Your medical history and goals are shared with the specialist clinicians at the accredited partner hospital, who review them and provide an initial evaluation with treatment recommendations tailored to your specific condition.
- Personalized Treatment Plan: A detailed quote covering the procedure, AACI-accredited hospital stay, hotel accommodation, airport transfers, and 12-month aftercare, with the scope of what is covered set out in writing.
- Doctor Consultation: We arrange a video consultation with a specialist surgeon at the treating partner hospital to discuss your case, answer questions, and confirm your treatment pathway.
- Travel Coordination: Once you decide to proceed, your Patient Care Coordinator manages every logistic detail - from airport transfers arranged by the partner clinic to hospital scheduling and hotel booking.
Why Patients Choose to Start Here
Wholecares is not a hospital and not a travel agency. We are a medical tourism facilitator that bridges the gap between international patients and accredited healthcare institutions. When you contact us, you gain access to:
- AACI-Accredited Partner Hospitals: Wholecares prioritizes hospitals that hold independent AACI accreditation for quality and safety.
- Board-Certified Specialists: Partner-hospital surgeons with recognized credentials such as ISAPS or ASPS membership, experienced in their specialty.
- Transparent Package Pricing: Surgery, hospital stay, hotel, transfers, translator, and 12-month aftercare - one price, set out in the written quote issued by the partner hospital.
- Medical Complication Insurance: A policy is arranged for each patient before travel; the cover and its limits are set out in that policy.
- Multilingual Support: Dedicated native-speaking coordinators available in English, German, French, Arabic, and Turkish.
Frequently Asked Questions
Is the initial consultation really free?
Yes. Your first medical assessment, treatment plan, and quote are completely free and carry no obligation. You can take as much time as you need to make your decision.
How quickly will I receive a response?
Most inquiries receive a personal response within 24 hours. Complex cases requiring specialist review may take up to 48 hours for a comprehensive initial assessment.
What information should I include in my message?
To start, just tell us which treatment you are considering and roughly when you hope to travel. That is enough for us to answer your first questions. Please keep medical records, test results, and photographs out of that first message — once we know what you are planning, we will tell you what the partner hospital needs and how to send it.
Can I communicate via WhatsApp?
Absolutely. You can reach us on WhatsApp at +44-7424-621673. Many patients prefer WhatsApp for its convenience, and you can reach us on this channel to help plan your journey.
Talk to us directly
There is no form to fill in. Message us on whichever channel suits you, and a coordinator replies within one working day.
MESSAGE US ON WHATSAPP EMAIL [email protected]Useful to include: the treatment you are considering, roughly when you hope to travel, and any questions you already have.
Please do not send medical records, test results, or photographs in your first message. Once we understand what you are planning, we will tell you exactly what the partner hospital needs and how to send it.
Whatever you send us is handled as set out in our Privacy Policy.
